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5 — 6 June 2026 · Frankfurt, Germany
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— Legal · T&Cs

General Terms & Conditions.

The terms below govern contracts between cme4u GmbH and entrepreneurs registering for ICCA-Stroke events or purchasing goods and services through the ICCA-Stroke platform.

§ 01

Scope of application

  1. 1.1 These Terms and Conditions apply to contracts between entrepreneurs and cme4u GmbH (“the Seller”) relating to the goods and services offered through the ICCA-Stroke online shop and registration platform.
  2. 1.2 These conditions apply exclusively, even where the Seller performs an order in the knowledge that the Client’s own terms may conflict with them.
§ 02

Conclusion of the contract

  1. 2.1 Product descriptions in the online shop are descriptions only. They allow the Client to submit a binding offer, but are not themselves binding offers.
  2. 2.2 The Client submits a binding offer through the online order form by clicking the order-finalisation button.
  3. 2.3 The Seller may accept this offer within five days by issuing a written order confirmation, by delivering the goods or service, by issuing a payment request, or by directly debiting the Client’s account. The contract is concluded at the time when one of these alternatives occurs.
  4. 2.4 The contract text is stored by the Seller and sent to the Client in text form after the order is posted.
  5. 2.5 Before submitting the order the Client may correct entered data using standard keyboard and mouse functions.
  6. 2.6 German and English are the only languages available for contract conclusion.
  7. 2.7 Order processing takes place by email and through automated systems. It is the Client’s responsibility to ensure that the email address provided for order processing is accurate.
  8. 2.8 Any special conditions agreed for an individual order do not extend to simultaneous or future contractual relationships.
  9. 2.9 The Seller may withdraw from exchange contracts without notice where the Client is unable to fulfil financial obligations or pleads insolvency.
§ 03

Contractual right to cancel

  1. 3.1 The Client may cancel the contract within 14 days without giving reasons, counted from the moment they acquire material possession of the goods.
  2. 3.2 Cancellation requires a clear statement in text form — for example a letter sent by post, a fax, or an email — addressed to the Seller.
  3. 3.3 The Seller may withhold reimbursement until the goods have been received in full.
  4. 3.4 The Client must return the goods within 14 days of giving notice of cancellation.
  5. 3.5 The Client bears the risk and the costs of returning the goods.
  6. 3.6 The Client is liable for any diminished value of the goods in accordance with statutory regulations.
§ 04

Prices and payment conditions

  1. 4.1 Unless stated otherwise, all prices quoted are net prices. Statutory value-added tax, packaging, freight, insurance and duties are calculated separately.
  2. 4.2 For deliveries outside the European Union, additional costs may apply — including transfer fees and import duties — which are borne by the Client.
  3. 4.3 The available payment methods are listed in the Seller’s online shop.
  4. 4.4 Where prepayment has been agreed, payment is due immediately upon conclusion of the contract.
  5. 4.5 Payment is deemed to have been made once the equivalent value has been credited to the Seller’s account. In the event of delayed payment the Seller may demand default interest at ten percent above the relevant base interest rate.
  6. 4.6 If unforeseeable cost increases occur more than four months after contract conclusion, the Seller may pass on the increase to the Client.
  7. 4.7 Credit-card payments are processed by SIX Payment Services (Europe) S.A., Franklinstrasse 61–63, 60486 Frankfurt, and are charged immediately on order submission.
§ 05

Shipment and delivery conditions

  1. 5.1 Goods are delivered to the address the Client specifies during the order process unless otherwise agreed.
  2. 5.2 The Seller may make partial deliveries where this is reasonable for the Client, and may issue partial invoices.
  3. 5.3 The Seller may withdraw from the contract where its own suppliers fail to deliver or deliver incorrectly, provided the Seller is not at fault and has concluded congruent covering transactions.
  4. 5.4 Risk of accidental loss passes to the Client when the goods are handed to the forwarding company.
  5. 5.5 Where delivery is delayed due to a circumstance attributable to the Client, risk passes upon notification that the goods are ready for dispatch.
  6. 5.6 Personal collection of goods is not possible for logistical reasons.
  7. 5.7 Course tickets and digital materials are provided either via download or by email.
§ 06

Granting rights of use for digital content

  1. 6.1 Unless otherwise stipulated, the Seller grants the Client a non-exclusive, time-unlimited right to use the digital content supplied for private and professional purposes.
  2. 6.2 Transmission of the content to third parties, or the production of copies for third parties, is not permitted without the Seller’s prior consent.
  3. 6.3 The rights of use become effective only after full payment of the agreed price. Any provisional use granted before payment confers no transfer of rights.
§ 07

Force majeure

  1. 7.1 The Seller may postpone delivery or withdraw from the contract during force-majeure events — defined as any event which is unforeseeable for the Seller, or any event which, even if foreseeable, would lie beyond the Seller’s control.
§ 08

Delay in performance

  1. 8.1 The Client may withdraw from the contract within statutory provisions where the Seller is responsible for the delay.
  2. 8.2 Within a reasonable period the Client must notify the Seller whether they intend to withdraw or to insist on delivery.
  3. 8.3 Where shipment is delayed by more than one month at the Client’s request, storage fees of 0.5% per month, capped at 5% in total, may apply.
  4. 8.4 Both parties remain entitled to prove that actual damages were higher or lower.
  5. 8.5 The above liability limitations do not apply to cases of intent, gross negligence, or injury to life, body or health.
§ 09

Reservation of title

  1. 9.1 The Seller retains title to the goods delivered until complete payment has been made and until all claims arising from the business relationship have been satisfied.
  2. 9.2 Goods held under reservation of title may not be pledged or transferred as security. Resellers may resell such goods only in the ordinary course of business, with their customer claims assigned to the Seller.
  3. 9.3 The Client must notify the Seller immediately of any third-party access to goods owned by the Seller or to claims assigned to the Seller.
  4. 9.4 Where security rights held by the Seller exceed the secured claims by more than ten percent, the Seller will release corresponding security rights upon the Client’s request.
§ 10

Liability

  1. 10.1 The Seller has unlimited liability for: intent or gross negligence; physical injury, death or damage to health; warranty promises expressly given; and any case of statutory mandatory liability.
  2. 10.2 For negligent violations of essential contractual obligations, the Seller’s liability is limited to the foreseeable damage typical of the contract.
  3. 10.3 Any further liability is excluded.
  4. 10.4 The above provisions apply equally to the Seller’s assistants and legal representatives.
§ 11

Statute of limitation

  1. 11.1 Save where unlimited liability applies under clause 10, the Client’s claims expire no later than one year after the time of knowledge and at the latest five years after delivery.
§ 12

Retention, assignments

  1. 12.1 Rights of retention are excluded unless counterclaims are undisputed or have been recognised by a final judgment.
  2. 12.2 Assignment of Client claims — including in particular warranty claims — to third parties is excluded.
§ 13

Applicable law and jurisdiction

  1. 13.1 These Terms and Conditions, and any contract concluded under them, are governed by German law, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.
  2. 13.2 For business clients, the place of jurisdiction is the Seller’s principal place of business or, at the Seller’s option, the Client’s domicile.
§ 14

Copyright — intellectual property

  1. 14.1 iccaonline.org is operated by cme4u GmbH and is protected by copyright in full.
  2. 14.2 All rights to content on iccaonline.org — including, without limitation, all articles, statements, texts, images, logos, videos, slides and design — are owned by, or licensed to, cme4u GmbH.
§ 15

Health-related content disclaimer

  1. 15.1 Health-related content presented on iccaonline.org and during ICCA-Stroke educational activities is provided for educational purposes only. It is not intended to diagnose, treat or substitute professional medical advice.
  2. 15.2 iccaonline.org and cme4u GmbH assume no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction taken in reliance on the information provided.

Questions about these terms? Write to info@iccaonline.org.